A growing Marketing Firm, The Day Group was struggling with a cumbersome manual billing system. They realized they needed to track time and productivity more accurately. Their wish list was long, but FunctionFox easily delivered it all.
The Day Group is a marketing firm assisting clients in graphic design, media production & placement, marketing and public relations. Based in Baton Rouge, LA, this growing agency realized the need to focus on becoming more billable with their time.
"Before FunctionFox, we were tracking our time by hand," explains David Day, President of The Day Group. "At the end of the month, we would work tirelessly to produce reports and then have to go back and do additional research. This added up to a lot of unbillable time."
The Day Group identified their need: a system that would eliminate duplication of time entry from Mac to PC and from detail form to summary form. The system also had to document billable and non-billable time.
They quickly discovered that FunctionFox delivered all of this... and more.
"As soon as I tried it, I was instantly hooked!" says The Day Group's Business Manager Lori Storer. "FunctionFox was very easy to learn. We didn't even have to train our employees – they picked up on it right away."
As a web-based system, FunctionFox is easy for The Day Group's Mac and PC users to access. FunctionFox's reporting features enables management to access time and expense-tracking information anytime. The agency has started to track projects as they happen instead of getting the information when employees hand in timesheets at month end.
Lori says she spends about an hour a month maintaining FunctionFox – making sure projects are closed out and reviewing recorded time. And she gives customer service top marks. "All my questions are answered very quickly by FunctionFox customer service both online and by phone."
Employees see the value of FunctionFox and use it consistently not only as a tracking device, but as a job manager, says David Day. Plus, the agency has been able to track productivity and show employees where they need improvement. The reports provide detail that The Day Group can immediately present to clients when they have questions for planning and budgeting purposes. It also provides valuable backup if clients have questions about their invoices. And by reporting time daily, employees have been able to bill for time that may have been otherwise overlooked, while entering weekly or monthly reports.
"THE MOST IMPORTANT PART OF FunctionFox FOR US IS THAT EVERYONE BELIEVES IN IT AND USES IT," SAYS DAVID DAY. "WE LOVE IT."
"It was the easiest program I have ever implemented," Lori Storer reports. "FunctionFox made me a hero!"