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TIMEFOX HELPS KULTURE SHOCK ACHIEVE BETTER
CLIENT RELATIONSHIPS, INCREASED REVENUES
AND MORE ACCURATE ESTIMATES
Kulture Shock Media is a web development studio
with offices in New York City and Vancouver, Canada.
It has extensive interactive experience, creating a
wide variety of websites and online applications for
brand-name clients such as Adobe, Braun, Canon,
Revlon and Warner Bros., among others.
But Kulture Shock had difficulty estimating costs accurately
when bidding on new web development projects. They
needed a more accurate way of estimating the number
of hours required for each new project.
Before deciding to subscribe to TimeFox, Kulture Shock
researched a number of solutions available online –
they didn't need the very complex project management
components that seemed to be part of most other
offerings, and they liked the simple, intuitive and
easy-to-use interface of TimeFox.
"Being web designers, we agonize over interactive
interfaces and we liked the easy functionality of
TimeFox," said Sean Bickerton, Managing Partner.
TimeFox has worked brilliantly for them in a number
of ways. It has revolutionized the way they work, and
their relationships with their clients.
"With TimeFox, we work more efficiently by focusing
on billable hours. So we are more profitable, and better
able to monitor project costs that used to remain
hidden, such as hours spent on project management,"
said Bickerton.
Bickerton says that his company is better able to
estimate bids on new projects because TimeFox helps
them look back on actual, previous results for similar
projects, and allows them to review each project after
completion to determine how accurate the original
quote was and what their real profit was for the job.
"It took just a day to become familiar with the system and
to customize it", said Bickerton. Once that was done, they
found the interface extremely intuitive and easy to use.
Bickerton loves the TimeFox stopwatch function,
"We always keep a copy open in a browser on our
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desktop and use the timer function to keep track
of what we're working on and ensure proper cost-accounting.
The drop-down lists make it easy to
switch to something new," he says.
TimeFox has had a profoundly positive impact on
Kulture Shock. It has completely changed the way they
think about their business model. They have changed
from infrequent periodic billings to regular monthly
invoices based on TimeFox reports. This has increased
cash flow. In turn, more frequent contact with clients
afforded an opportunity to revive stagnating client
relationships, allowing them to engage and become
more proactive in addressing client needs. This has
increased revenue and clients are happier.
"We've become more project-oriented. It's easy to
waste time in a day. Recording the time you spend
on individual tasks imposes a self-discipline that
makes your own time more productive for the
company," says Bickerton.
"TIMEFOX HAS HELPED US INCREASE REVENUE
AND CASH-FLOW, AND IT'S HELPED IMPROVE
OUR CLIENT RELATIONSHIPS AND THE ACCURACY
OF OUR ESTIMATING PROCESS. AND WE'RE ALL
MORE PRODUCTIVE – WHAT'S NOT TO LOVE?"
For more information on Kulture Shock Media,
please visit www.kultureshock.com, email
sean@kultureshock.com or call 212.348.8756.
Contact us for information about how TimeFox can
create a revolution in your business.
Call Toll-Free 1.866.369.8463, or email
info@functionfox.com
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