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TIMEFOX MAKES THE DIFFERENCE FOR SPARK
SPARK provides design, marketing and advertising
solutions, including corporate branding and identity,
print design, sales and marketing support, product
marketing, web site design and maintenance, and
other e-Business solutions – to an expanding
business community.
As SPARK's business grew, it became clear that their systems
and processes needed to do the same. Managing and
recording billable hours had become increasingly difficult
because processes that suited a fledgling operation could
not cope with their increased business needs. SPARK was
concerned that continuing to work as they were would
soon be detrimental to success.
"When we started out, we used paper logs to track
individual hours against specific projects," said Todd Hanle,
President and CEO of SPARK."Then we graduated to minimally
advanced freeware applications and spreadsheet
formats. They all required significant time and effort, and
were often inaccurate."
SPARK researched numerous agency management applications
including Clients & Profits, Stone Studio and many
others. For the better part of a year, they reviewed, evaluated
and tested upwards of two dozen applications. During
their research, they learned of TimeFox through an ad in
HOW Magazine.
They found that many freeware applications were quick to
learn, but were far less robust than TimeFox. Other programs
offered more features and reporting mechanisms, but were
far less user-friendly – and in many cases required some level
of reorganization on SPARK's part to fit their business to an
existing programming model.
Says Hanle,"The physical effort of loading a business into any
management system is normally a long and tedious process,
since it requires an incredible level of detail. However, setting
up TimeFox was surprisingly easy. It took very little time to
physically load all the necessary data and even less time to
correct any errors made in the process. And TimeFox was
able to accommodate our unique billing situation – unlike
many of the other applications."
SPARK found setting up TimeFox simple and painless, and it
was easy to get staff to use it because of its minimal learning
curve and ease of use.
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TimeFox has enabled SPARK to worry less about the details
in their billing and tracking function and focus more on the
skills and talents that satisfy their clients."Because we're still
a relatively small organization, it's sometimes necessary to
work from satellite or off-site locations. TimeFox gives us an
online set of agency management tools that allow our staff
to work outside the office and still keep accurate records for
billing and budget purposes," says Hanle.
"We've had great success with TimeFox and are immensely satisfied
with its performance, scalability, customization options, and ability to
support our existing and future needs. It has allowed us to continue
moving forward with our core business without requiring extensive
efforts to manage and track what we do, when we do it and whom
we're doing it for," says Hanle.
TimeFox has helped SPARK achieve a more effective and
productive workflow environment – they even use TimeFox
to schedule meetings and send staff and vendors reminders.
SAYS HANLE, "WE KEEP DISCOVERING MORE WAYS
THAT TIMEFOX CAN HELP. WE HAD NO IDEA THAT
THE ESTIMATE MODULE WOULD FIT SO WELL WITH
OUR CURRENT BUSINESS OPERATIONS. 'UNEXPECTED'
BENEFITS HAVE PROVED TO BE POWERFUL
ADDITIONS TO OUR WORKFLOW."
Apart from their overall satisfaction with TimeFox, SPARK
has been impressed with TimeFox Customer Support Staff.
"They are, without exception, the finest Customer-Support
Group we've ever encountered and are a model for any
organization offering support services to its existing or
proposed client base," says Hanle. "TimeFox and its support
staff have enabled SPARK to be more efficient, more
productive and more profitable."
Todd Hanle can be reached for further comment at
800.360.7991 or visit the SPARK website at
www.aboutspark.com
Contact us for information about how TimeFox can
create a revolution in your business.
Call Toll-Free 1.866.369.8463, or email
info@functionfox.com
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