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ONE OF ALBERTA'S FASTEST-GROWING COMPANIES
GETS TIME-TRACKING UNDER CONTROL
Top Draw is one of Alberta, Canada's fastest-growing
businesses. This full-service marketing and design
firm, developing corporate and brand identities,
promotional and print collateral, web-based
applications, online solutions, dynamic database
driven websites and multimedia presentations, was
doing very well at very many facets of its business.
The company wasn't very efficient, though, in one key
area. "We couldn't begin the billing process without
reviewing each project with our employees to determine
how much time was spent on design and project
management, which we bill at different rates," says
Ken Jurina. "Our manual timesheets didn't capture that
information. We often ended up not billing for all the
time we spent on a project, and we wasted time because
invoicing involved everyone on staff."
Top Draw recognized their need for a time management
system and found a local company who would customize
a software program. They found it a frustrating experience
because with no experience in time-tracking, they didn't
really know what features they needed. Top Draw's
president had heard about TimeFox from an acquaintance
and decided to look into it before going any further with
the customized program.
"It appealed to us immediately when we found out that
TimeFox had been originally designed for a graphic
design company. The program had options and features
that we didn't even know we needed!" says Ken. Top Draw
was also attracted to TimeFox's cost effectiveness and
web format. "It meant we could access it from the office,
home, or at a meeting. And it had a stopwatch!"
One of the many benefits Top Draw experienced with
TimeFox was the simplicity of learning the software.
"It is very easy to find your way around, so it took very
little time for employees to master it."
They were also impressed with the addition of new
features at no additional cost. "How unusual to get
better products and service – offered proactively –
without an increase in fees!" says Jurina. "We requested
a change to meet a specific need we had, and in a
couple of days, TimeFox added it – and made it available
to all clients!"
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"TimeFox has totally changed our time-tracking,
invoicing process, and our bottom line billing practices,"
says Ken. "Reviewing invoices and making adjustments
now require minutes instead of wasted hours leafing
through notepads, timesheets and folders."
Top Draw has found that they're more efficient, more
accountable to clients, productivity has increased, and
that time that used to get thrown into administrative
tasks, which was actually spent on client projects, has
been reduced.
"Before TimeFox, we did not bill for project management
because it seemed we spent so little time on it. It was a
shock to see some projects tally up 4, 5, or more hours
of client communications, file preparation, proofing and
project management. Our clients were very accepting of
our need to charge for this time – especially since every
minute is justifiable in our reports." Says Ken.
Top Draw has discovered unexpected benefits with
TimeFox. At first, they didn't use the calendar-scheduling
feature. When they started using it, they found it invaluable
for scheduling meetings with several staff (they even
have an employee called Board Room so the room gets
booked along with the personnel), keeping track of
employees comings and goings, and even scheduling
meetings for employees when they are out of the office.
This fast-growing company is now set to move to the
next level – and TimeFox will be right there, growing
with them.
"TIMEFOX HAS MADE OUR ENTIRE STAFF MORE
EFFICIENT, HAS INCREASED OUR PRODUCTIVITY
AND PROFITS AND MADE US MORE ACCOUNTABLE
TO OUR CLIENTS. IT HAS BEEN A WIN-WIN SITUATION
FOR EVERYONE INVOLVED!" SAYS KEN JURINA.
Contact us for information about how TimeFox can
create a revolution in your business.
Call Toll-Free 1.866.369.8463, or email
info@functionfox.com
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