|
|
|
Frequently Asked Questions about Support
What kind of technical support can I expect?
Call us toll-free at 1.866.369.8463, 7 am - 5 pm, Pacific Standard
Time, Monday to Friday, excluding holidays.
Or e-mail us anytime at: info@functionfox.com
Or use our online help files as you work.
I have a question that you haven't answered on this site. Who can I get in touch with?
You can e-mail us at: info@functionfox.com
Or call us toll-free at 1.866.369.8463, 7 am - 5 pm, Pacific Standard
Time, Monday to Friday, excluding holidays.
How long will it take to get a response to my inquiry?
E-mail inquiries will be answered as soon as they are received.
Office hours are 7 am - 5 pm, Pacific Standard Time, Monday to Friday,
excluding holidays.
What level of security do you offer? How secure is TimeFox?
FunctionFox uses the best available products and practices to keep
your information safe and secure. Please see our
Security
page.
Will my personal information be available to others?
No. We will not sell, trade or give your information to anyone else.
Please see our Privacy Statement.
|
| "Our PR and Design Agency looked diligently for a time and project tracking software application, only to find it right here in our own backyard. TimeFox paid for itself within weeks. Now we are accountable to our valued clients, we know how long we've worked on projects, and invoicing is a snap! I thank that little Fox every morning when he greets me upon log-in." Maggie Kerr-Southin Artemis Creative Communications
"TimeFox allows us to track our time more accurately by removing any/all objections my employees had to entering their time. More accurate time entries leads to better data for future project estimates because we have more accurate historical data. Better estimating leads to higher profitability and happier clients. All this leads to better profits and a happier CEO — me." Shannon Carter Cartis Group
"I needed a better time tracking system than the manual way we were doing things. I knew we weren't charging for all the "little" things and "quick" tasks like emails etc. We absolutely love your product. Learning to use it was so easy and it makes billing a snap. Thank you for developing such a functional tool. It's definitely making us more money." Allison DeFord DeFord Designs |