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FunctionFox Systems is firmly committed maintaining and protecting
the privacy of your personal and company information, whether on our
web site or in our web-based applications.
The privacy and security of your information is our top priority.
The terms of this policy apply to www.functionfox.com and all other
FunctionFox sites. All files are strictly confidential and all information
is classified. The following privacy policy tells you how information
that identifies you personally is used, so that you can make an informed
choice about using this site and its products.
What information do you collect about me?
What are cookies and how do you use them?
Is my information safe?
Does FunctionFox look at or share my proprietary data?
What if I don't want to receive promotional material?
What if I want to change my information?
How do I contact FunctionFox?
What information do you collect about me?
Some information, such as the site that referred you to us, your IP
and e-mail address, and navigational and purchase information, may be
collected automatically as part of the site's operation. This information
is used to generate user profiles and to personalize the web site to
your particular interests.
On some occasions (such as when you purchase) we may ask for other information
through online forms. The information may include: your user name, password,
full name, telephone number, e-mail address and postal address, your
credit card number and expiry date, and other personally identifying
information. We may also ask other questions from time to time. Remember
that providing information is always voluntary. You are free to decline
to answer any questions or fill out any forms.
The information FunctionFox collects is stored indefinitely and used
to process your transactions, provide customer service, develop products
and services, conduct direct marketing and marketing analysis and make
it easy for you to use the web site.
Unless you choose not to receive promotional materials from FunctionFox,
we may notify you of special promotions, new products or services, or
other information that might be of interest to you.
We reserve the right to disclose your personal information if we are
required to do so by law or if we believe that disclosure is reasonably
necessary to comply with legal process, respond to claims, or protect
the rights, property or safety of our company, employees, customers,
or the public.
By using this web site, you understand and agree that the information
collected from this site may be retained indefinitely, and may be stored,
accessed and used to contact you. You also agree that FunctionFox may
use this information for direct marketing (unless you decline to receive
direct marketing from us).
What are cookies and why do you use them?
When you visit the functionfox.com web site, we place a "cookie"
in the browser directory of your computer's hard drive. A cookie is
a tiny piece of information that a web site can store and later retrieve.
It cannot be read by anyone else. Cookies enable our web site to recognize
the information you have consented to provide and to help us determine
what portions of this web site are most appropriate for you. Cookies
recognize you and let you view your previous invoices.
We do not use cookies to examine your surfing behavior before or after
leaving our web site.
Is my information safe?
FunctionFox maintains a secure online environment so you can safely
provide information, purchase services, and access information. Stringent
security protocols are in place to prevent the loss, misuse, or alteration
of any information. We consider your information sensitive and private
and we are determined to handle it with the utmost care.
Your data is transmitted via secure socket layer
(SSL utilizing Thawte certification)
with the same level of encryption used by major credit card and
financial institutions around the world.
If you would like more information about our security procedures, see our
Security page.
If you authorize us to send you promotional materials, we may do so
using either the e-mail or the mailing addresses you provided on the
billing information screens. From time to time we may notify you of
special promotions, new products or services, or other information that
may interest you. We do not share any information you provide to us,
including your e-mail and mail addresses, with any companies outside
FunctionFox except where indicated above.
Does FunctionFox look at or share my proprietary data?
No. FunctionFox does not view, analyze, share or otherwise access the
proprietary data entered by any of its customers.
No employee of FunctionFox is able to access customer information without
the customer's express permission. Occasionally, a customer may allow access
to proprietary information in order to resolve a support or technical
difficulty.
Only customer service representatives and technicians
are able to access customer information once permission has been
received from the customer.
FunctionFox customer service is located off-site, on a different
network than is used by all other FunctionFox employees. No other
FunctionFox employee has access to the customer service network.
FunctionFox uses secure servers located off site, to which only our
technicians have access.
Passwords are changed regularly to prevent unauthorized access by
anyone to any information stored by FunctionFox for its customers.
Customers are encouraged to change their passwords and usernames on a
regular basis.
The data storage facility has been designed to provide the highest level
of security; protection against fire, flood and earthquake; and has full
power backup.
Data is backed up on large servers continuously, and backed up to tape
every 24 hours.
What if I don't want to receive promotional material?
You won't get any promotional information from FunctionFox if you send
an e-mail to info@functionfox.com
specifying this preference.
What if I want to change my information?
Just send an e-mail to info@functionfox.com
or call us toll-free at 1.866.369.8463 with the changes.
How do I contact FunctionFox?
You can contact us at any time to change your personal information,
to let us know not to send you promotional material or to ask any questions.
Send E-mail: info@functionfox.com
Send Mail:
FunctionFox Systems Inc.
#2-415 Dunedin Road
Victoria, BC, Canada
V8T 5G8
Telephone: 1.866.369.8463
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| "Our PR and Design Agency looked diligently for a time and project tracking software application, only to find it right here in our own backyard. TimeFox paid for itself within weeks. Now we are accountable to our valued clients, we know how long we've worked on projects, and invoicing is a snap! I thank that little Fox every morning when he greets me upon log-in." Maggie Kerr-Southin Artemis Creative Communications
"TimeFox allows us to track our time more accurately by removing any/all objections my employees had to entering their time. More accurate time entries leads to better data for future project estimates because we have more accurate historical data. Better estimating leads to higher profitability and happier clients. All this leads to better profits and a happier CEO — me." Shannon Carter Cartis Group
"I needed a better time tracking system than the manual way we were doing things. I knew we weren't charging for all the "little" things and "quick" tasks like emails etc. We absolutely love your product. Learning to use it was so easy and it makes billing a snap. Thank you for developing such a functional tool. It's definitely making us more money." Allison DeFord DeFord Designs |