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Security Policy and Practices
FunctionFox is committed to using the best available products and practices to ensure the safety and security of your data. To ensure that its web services are available on a 24/7 basis, FunctionFox uses the latest servers and backup systems, hosted in a professional, secure facility served by OC-48 fiber pipes. This set-up has been designed from the start to be robust and highly scalable to accommodate rapid growth in customer use without degradation of service. The facility has been designed to provide the highest level of security, including protection against fire, flood and earthquake, and has a full power backup. If you have any questions or concerns about the safety of your data with FunctionFox, please contact us at info@functionfox.com. FunctionFox is Thawte SSL Certified SSL (Secure Socket Layers) is a high-security protocol used for securing communications on the web. It provides a cryptographic key that allows browsers to encrypt information. It also provides a measure of proof that our server can decrypt any information that was encrypted using the key in the certificate.
Does FunctionFox look at or share my proprietary data? No. FunctionFox does not view, analyze, share or otherwise access the proprietary data entered by any of its customers. No employee of FunctionFox is able to access customer information without the customer's express permission. Occasionally, a customer may allow access to proprietary information in order to resolve a support or technical difficulty. Only customer service representatives and technicians are able to access customer information once permission has been received from the customer. FunctionFox customer service is located off-site, on a different network than is used by all other FunctionFox employees. No other FunctionFox employee has access to the customer service network. FunctionFox uses secure servers located off site, to which only our technicians have access. Passwords are changed regularly to prevent unauthorized access by anyone to information stored by FunctionFox for its customers. Customers are encouraged to change their passwords and usernames on a regular basis. The data storage facility has been designed to provide the highest level of security; protection against fire, flood and earthquake; and has full power backup. Data is backed up on large servers continuously, and backed up to tape every 24 hours. If you have any questions or concerns about the safety of your data with FunctionFox, please contact us at info@functionfox.com. |
"Our PR and Design Agency looked diligently for a time and project tracking software application, only to find it right here in our own backyard. TimeFox paid for itself within weeks. Now we are accountable to our valued clients, we know how long we've worked on projects, and invoicing is a snap! I thank that little Fox every morning when he greets me upon log-in." Maggie Kerr-Southin Artemis Creative Communications "TimeFox allows us to track our time more accurately by removing any/all objections my employees had to entering their time. More accurate time entries leads to better data for future project estimates because we have more accurate historical data. Better estimating leads to higher profitability and happier clients. All this leads to better profits and a happier CEO — me." Shannon Carter Cartis Group "I needed a better time tracking system than the manual way we were doing things. I knew we weren't charging for all the "little" things and "quick" tasks like emails etc. We absolutely love your product. Learning to use it was so easy and it makes billing a snap. Thank you for developing such a functional tool. It's definitely making us more money." Allison DeFord DeFord Designs |
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