10 Reasons Our Customers Love Us

Here are the top 10 reasons our customers give for loving our products - everything from ease of use and affordability, to truly unbeatable customer service.

People choose FunctionFox for a lot of very good reasons.

You get more than software.

Your business systems are absolutely critical to your success, and so are the partnerships you forge. We've made it our mission to be an extension of your business – not just a software provider. Make the choice to do business with FunctionFox and you'll quickly learn why our customers say "WOW"!

A dedicated account rep.

When it comes to customer service, we prefer real people with a beating pulse and professional knowledge of FunctionFox and the creative industry. And to make sure we understand your business as well as our own, we will assign a representative to your account. If you have a question, this dedicated rep, or one of our knowledgeable service reps, will be there handle it. They will take you through the demo, work with you as you setup your account and we will be there for you as your company grows with our system – all at no cost.

No hardware.

FunctionFox provides software as a service. You don't have to install it, support it, or upgrade any hardware, and best of all you don't have buy any hardware. With FunctionFox, you get your own account on a professional grade server with constant back-up, supported by dedicated IT staff. All you need is a web browser – we'll have you up and running in minutes.

No contract.

If we deliver what we claim to, and offer unlimited support and service along the way, whose fault is it if things don't work out? Ours, of course! For FunctionFox, contracts and up-front fees just don't make sense. You can cancel your FunctionFox monthly subscription at any time without penalty.
With our money-back guarantee and unlimited, personal customer support, our commitment to service is our contract.

Instant updates.

We improve FunctionFox continually, with updates added to your account at no extra cost. Bug fixes are instantaneous – in most cases you'll never know they were there.

Peace of mind.

Along with a great timesheet and project management solution, you get guaranteed up-time, continuous back-ups and secure storage – all at the same high-level standard your bank uses to keep your personal finances secure. You get a team of FunctionFox professionals focused on software, leaving you to focus on your business.

Simplicity.

Far too often, software gets over-developed. You've seen it with your own business systems. A formerly usable tool becomes clunky with features and capabilities that are seldom used, and soon the whole system becomes unmanageable. We keep simplicity, ease of use, and return on input in mind in every development decision we make. Creative professionals don’t have time to mess with complicated tools. which is why FunctionFox remains simple, straightforward, and easy to use.

Proven.

Over 100,000 creative minds log into FunctionFox everyday. We've helped countless independent contractors and small creative firms improve accountability, cut admin time and bill what they're worth. Check out our case studies and testimonials to see why we mean it when we say proven.

Cross-Platform Compatible.

Whether you are a Mac person or a PC person, we make sure that FunctionFox works for you. Our system is compatible with the latest operating systems and browsers (including Internet Explorer, Chrome, Safari, FireFox and Edge) all you need is an Internet connection. Want to use your IPhone or Android device? Check out our FunctionFox Apps

Committed to small creatives.

Spun from an advertising and design firm ourselves, FunctionFox recognizes the unique challenges facing creative businesses. We developed FunctionFox to meet the specific needs of creative professionals, and we continue to do so as needs evolve. Each development decision is based on the feedback of from graphic designers, writers, developers, engineers, architects and other creative minds– people who face the same challenges as you do.

Free, unlimited customer support.

The absolute best in the business – and what has always separated FunctionFox from all the rest... We blush when customers like Carol at Redbird Communications say things like: "You continue to set impossibly high standards of customer service! I'm sure other software developers must cry themselves to sleep at night wondering how they, too, can make customers happy as quickly as you do! Thanks for the help..." But as the blushes fade, we are already finding new ways to support our customers and help them succeed.

Okay, so that was 11 reasons. But hey, we can't help it. It's our nature to exceed expectations... It's what our customers love about us most.