"Commuting to office work is obsolete. It is now infinitely easier, cheaper, and faster to...move information...to where the people are," said Peter Drucker. In 1989. I'm not an expert on remote work, so I'll leave that to others. But I do have a few thoughts about how it applies to this industry. This article is for those of you who are just now experimenting with remote work and have some policy decisions in front of you. I'll bullet-point this to make it easier to skim.

What's Been Happening

Your Facility Investment

All of the above should have an impact on what you decide about your facility. There are so many factors that only you will be aware of, but there are some general principles that'll help you decide what's next:

Different Staffing Approach

If permanent remote workers are newer to your firm, you'll need a new approach to people. That may be job no. 1, even, until the new reality sinks in.

Long-Term Unknowns

Some firms have been working remotely for a decade, but the rest of you are still thinking through the long term implications. There are three things to watch, especially, as you develop your own policy around people and place:

We're about to learn more about ourselves and each other. It's an exciting time to see what we'll learn from these new constraints. At the moment I would not want to be a landlord in a major city, but I would be excited about how to make my team stronger without countering the things that I think are important.