PAVE Advertising + Design is a multi-disciplinary creative agency in North Carolina.
Realizing their need for increased efficiency, they began looking for an agency management application. They wanted to capture project information such as time and expenses so they could track staff efficiency and compare estimates to actual costs.
"We were using a cumbersome, database-driven system," says Keith Vest, Co-founder of PAVE, "And we realized we needed something that suited our needs better."
PAVE employees put their heads together and discussed the systems they had used at previous jobs." The consensus seemed to be that most solutions were very expensive and too complex for our needs at the time," says Vest.
The company embarked on an extensive web search for project management software, and unearthed FunctionFox. They had a look at the Demo and experimented with the Trial version before deciding that FunctionFox's simple interface and ease of use merited a switch from their antiquated system.
"A strong point in favor of FunctionFox was the subscription-based fee structure. It allowed us to make the switch without the front-end costs associated with changing software," says Vest, "FunctionFox helped make our company more efficient. And it only takes one extra billable hour a month to pay for our monthly fee."
Once they'd subscribed and had started using FunctionFox, they had lots of questions for the FunctionFox support team. "We really appreciated
having direct access to the developers instead of having to talk to an anonymous help desk or third party reseller. It made the transition very smooth," says Vest.
It took an average of 3 days for staff to be trained and comfortable with the new system. Project lists and timesheets are always up to date, and reporting is easy to figure out. "It's an application we actually use," says Vest, "Which is a huge difference from our previous program."
"WE LOVED HAVING ACCESS TO THE DEVELOPMENT TEAM, AND BEING ABLE TO TALK DIRECTLY TO ANOTHER FunctionFox CUSTOMER ABOUT HOW BEST TO USE THE APPLICATION. IT REALLY GAVE US A REAL SENSE OF CONFIDENCE," SAYS VEST. "WE LIKE IT SO MUCH WE'VE ASKED TO BE INCLUDED AS BETA TESTERS FOR NEW FUNCTIONALITY."