Chances are you have received requests over the phone, by email, or maybe even by paper airplane. The more variation in the ways projects come in, the more chaotic tracking and prioritizing they become.
With FunctionFox you can establish one method for receiving project submissions which will help you and your team streamline internal planning, keep multiple projects on track, and reduce departmental communication breakdowns.
Establish Requirements:Setting clear expectations of required information during the request process will minimize the amount of re-work or clarification needed.
Requests don’t get lost or forgotten: When all requests come in the same way, they can be prioritized and assigned appropriately.
Transparency: Have a clear picture of when a request came in and from who. You now have a point of contact for questions or follow-up at your fingertips.
Unlimited custom fields: Capture exactly what you need to see, displayed how you want to see it. Designate required fields to ensure you always have the necessary basics to get started.
The thread-style blog enhances communication and collaboration, keeping all project updates in one place. Created as soon as the project request comes in, it can be used to exchange and store project information throughout the life of the project.
Files can be shared between departments, allowing requesters to upload documents at the time of their requests, as well as after the request has been submitted.
Prevent schedule overloads. Simplify your project planning with instant access to view, plan, and adjust your projects timelines and team resources.
Get the nitty, gritty details about every aspect of projects, personnel, and departments instantly. Save or export reports as PDF's, excel or CSV files to share with clients and management.
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Based on 500+ reviews on
"THE BEST customer service anywhere!"
"Love this PM tool. A solid platform with very robust reporting. My in‑house creative staff uses it all day/every day. And FunctionFox has THE BEST customer service anywhere! Great training and responsive troubleshooting should issues arise. Professional, personable and knowledgeable staff. We've been customers since 2015. The only improvement to the platform in my view would be the ability to mark up PDFs within the tool."
Terri D. Campbell-Daoust
Guardian Life Insurance
"As an in‑house design team for a large organization, we are responsible for a high volume of projects with both short and long turnaround times and we’ve been able to manage the flow of work quite seamlessly with FunctionFox. We had used a project management system before, but were looking to switch to a web-based software that also made the tasks of logging time, assigning actions and collaborating easier.
The interface is very simple and user-friendly, and the customer support team is always very quick to resolve any issues or questions. What stood out from the very beginning was their dedication to making sure the software was the right fit for us. Highly recommended!"
"It's reliable, intuitive and adaptable"
"Our in‑house design studio has been using FunctionFox for over seven years. We rely on it to manage a diverse range of products and tasks for internal clients in our organization, and our users can find particulars on close to 7,000 active and archived dockets in moments. It's reliable, intuitive and adaptable and the rare time that we have a question or a problem, FunctionFox staff are friendly, responsive and genuine."
Pattison Outdoor Advertising
If you call or email us during our office hours, we will get back to you right away. If your call or email comes in after hours, we’ll tackle it first thing in the morning, the next business day.
Our customer success team will help you transition smoothly from your previous processes, so you can make the most of FunctionFox from day one — all at no extra cost.
We are committed to providing personalized, real person email and phone support as long as you need it, including account setup, training, and any future questions or concerns. We are here to help.