Become a Champion

Already an established user in FunctionFox? Dive into some advanced tools and features.

Help Center Become a Champion Series messaging

Our Messaging tool allows you to communicate and share files* in real-time with members of your team. Click on in the upper right-hand corner to open the Messaging window.

People

The People tab will show all active personnel grouped by their assigned Department. Departments can be set up and managed on the Personnel > Manage page.

Personal Message
Click on an individual's name to send them a direct message. Underneath the comment box, you will find options to edit text, use an emoji icon, and attach a files*.

*Uploading files requires our Flink file sharing tool. Learn more here
Department Group Message
Each Department acts as a separate group, and the entire group can be messaged by clicking on the Department name and sending a group message. Any user can send (and see) group messages; however, only group members will be notified of the new messages.

FOX TIP: On the Personnel > Manage page, click the Manage link next to the Department drop-down menu to add, edit, or delete Departments. Assign users to Departments using the inline editing within the Active Personnel table at the bottom of the page.

When you have the alert preferences enabled (see Below Alerts) and there are unread messages, the Messaging icon in the top header will light up . opening messaging will show where the new message is located.

Additional features of personnel bubble:

Clicking on your own name will cycle through four availability stages that will be visible to the team:
- Available/In Office
- Do Not Disturb
- Out of Office
- Working Remotely
As a user's "last active" time increases their status, colors will begin to fade eventually showing as an inactive status:
- No Recent Activity
If a person uses a timer you will see a timer icon included within their profile image
Hovering over a user's name will show: their current status, time since they were last active, contact number, and how many messages have been exchanged with that user.

Channels

Channels allow you to create custom messaging groups within your account and can be used to communicate with the members of your team across different Departments, or the entire company (for example channels can be used for company-wide announcements or events, IT updates, non-business-related chat, etc). There are two types of channels that can be created:

Public Channels

Public channels are accessible to all users, and users can choose to subscribe/unsubscribe to receive new message notifications for each channel
Private Channels

Private channels function the same as public channels, except that only the subscribed members included will be able to see the channel and post/view comments. Members can unsubscribe from a private channel, however they will need an active member to re-add them to the channel.

Once a channel has been created, it will appear as a channel bubble similar to the personnel bubbles under the People tab. From here users can click on:

To edit the name, subscribed members, or archive the channel.
/To subscribe/unsubscribe to the channel fro notification alerts.
To permanently delete the channel and all messages

When you have the alert preferences enabled (see below alerts) and there are unread subscribed channel messages, the messaging icon in the top header will light up . Opening messaging will show where the new message is located.

Additional Channel options:

Expand/collapse channeled types by clicking on the /
Filter which channel items to actively view
- /Show/Hide unsubscribed channels
- / Show/Hide archived channels

Personal Profile

You can update your profile icon for messaging by clicking on you personal profile in the top right corner.

Update your Messaging profile by either choosing to set/change your profile color clicking on the and using to color picker. You can also use upload a custom image* to show instead of your initials by clicking on the .